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 Return to Help Index
| Additional Support |
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| Do you accept purchase orders? |
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OyToys does not accept purchase orders at the present time. |
| Do you offer wholesale pricing? |
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OyToys.com is an ecommerce retail store and do not offer wholesale pricing.
However, synagogues, educators, schools and organizations may apply for a 10% Educator
Discount Code. Free Ground Shipping is offered for orders of $50.00 of more
in the continental U.S. We do offer additional discounts for bulk orders and
large quantities.
Please call our toll-free customer care department at (866) 694-1373 or
to
discuss specific quantity needs, especially if you would like to order in bulk. |
| Hebrew Personalization |
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Hebrew PersonalizationHebrew Personalization
For Hebrew personalization, there are several options for providing us with the Hebrew name:
- Type the name in Hebrew using English letters. For example, if the Hebrew name is Rivka, you would type the letters, R I V K A. We will use the most standard and accepted way of writing the name in Hebrew. If the Hebrew name is unique or is spelled in a different way, please contact us or indicate this information in the order notes during checkout.
- Send / fax us the Hebrew name written in Hebrew, a birth announcement or similar item. Our fax number is, (205) 449-2062. Please indicate your name and order number on all materials. A form is available for your convenience, Click Here for a Hebrew personalization form.
If you have any questions, please contact us during regular business hours at (866) 694-1373.
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| How do I receive a catalog? |
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To keep our costs low, OyToys.com does not offer printed catalogs at the present time. However, we are considering the possibility of publishing a catalog in the future. We encourage educators, schools and organizations to apply for their 10% Educator Discount Code. |
| Contact Information |
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Contact Information
Before you contact us, please review the topics in our Help Center to see if you can find your answer there. If not, please feel free to contact us using one of the methods below.
Email: For fast response, please use our Feedback Form:
We respond to all emails quickly during regular business hours.
Toll Free Telephone: (866) 694-1373
To speak to a customer care representative, please call our toll free number. Please leave a detailed message if our representatives are unavailable. Your call will be returned at our expense as soon as possible.
Fax: (205) 449-2062
We respond to all customer fax inquiries within one business day.
Mail: Our shipping and mailing address is below. We respond to all mail inquiries within one business day of receipt.
OyToys
8601 Dunwoody Place
Suite 440
Atlanta, Georgia 30350
Notes:
OyToys and OyToys.com are tradenames of Valley Enterprises, LLC.
"Business days" are Monday through Friday, 8:00am - 5:00pm (EST), excluding major holidays (Jewish and Secular).
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